The hot-air balloon has no steering wheel or engine. It is the only aerial vehicle that flies freely in the air. Therefore, if you wish to have a particular view or see a specific place from above during the flight, please let us know in advance. If possible, we will plan the flight to start from the designated place or wait for the right wind direction to fly over it.

The starting point can be adjusted even the same day before the flight if the weather conditions change. We do not guarantee to fly over a specific area. Weather conditions, especially wind strength, are prioritized when selecting the starting point. «VIVA let’s fly!» reserves the right to change the starting point and departure time even minutes before the take-off.

If the pilot calculates and sets your weight, don’t take it personally. This information is necessary to calculate the height of the balloon depending on the air temperature.

The warmer the air, the less buoyancy of the hot-air balloon. Consequently, in winter the hot-air balloon stays in the air longer and you can enjoy more the wonderful panorama.

Our representative will contact you approximately 12 hours before your flight to inform you about the meeting point and time.

Before the flight we recommend avoiding drinking alcohol and eating greasy foods, so you don’t get nauseous during the trip. Passengers are usually doing well during the flight, but you can always take an anti-sickness medicine just in case.

We recommend our passengers to wear cotton clothes and sports shoes; sunglasses and hats are also required. It can be windy at altitude, so bring a jacket with you.

You can take a camera with you to take photos or record videos. It would be better to keep the equipment in soft cases with a string or chain. That way it won’t fall overboard and get damaged during landing.

The hot-air balloon flight is possible if there is no rain and/or fog, and the wind strength does not exceed 5 meters per second. We check the weather forecast the day before the flight, but sometimes the weather can change unexpectedly. Since we are responsible for the safety of our guests, we can cancel a flight even just before take-off if the weather is bad.

The flight depends on weather conditions (clouds, wind strength, rainfall). The flight can be scheduled if there is no specification and no fog and the wind strength is below 5 m/s. We check the weather forecast before the flight, but sometimes the weather can change unexpectedly. Since we are responsible for the safety of our customers, the flight can be canceled even just before take-off if the weather conditions are hazardous to the flight.

Before take-off, the pilot explains how you should behave during the flight: the do’s and don’ts. These simple rules will help make your trip comfortable and safe.

It’s prohibited to do the following: pulling ropes and pipes, opening and closing valves, sitting on and/or hanging from the basket, carrying weapons or explosives, such as fireworks, on board, smoking in the basket, drinking alcoholic beverages, sitting on the floor of the basket.

It’s allowed to do the following: hold onto the rope loops on the sides of the basket, take photos and record videos, and enjoy the view.

The flight duration is about 40 minutes. However, keep in mind that in case of sudden change in the weather or unexpected interferences, an emergency landing might be necessary. In this case, the duration of the flight can be shortened without rescheduling to other dates. The money for the trip is non-refundable.

The landing of a hot-air balloon is an unusual experience. At this point you should hold on to the rope loops on the sides of the basket until the balloon comes to a complete stop.

To land comfortably, you need to bend your knees slightly or squat just as the basket is about to hit the ground.

You can get off the balloon only after the pilot’s confirmation.

After landing sparkling wine, snacks, and fruits will be offered to the passengers.

Each participant will receive a flight participation certificate and a special souvenir from the company “VIVA let’s fly!”.

If flight is cancelled due to severe weather conditions, we’ll reschedule another date. Therefore, we recommend that you plan the hot-air balloon flight at the beginning of your holiday in Greece.

If you leave Greece before your next flight date, we’ll refund you the full amount of the trip.

If the flight is canceled on your own initiative: in case, for example, you’re late or you’ve changed your mind about the flight, we will not be able to issue a refund.